The Kuala Lumpur International Airport's (KLIA) immigration service has been voted as the best in the world by airline passengers.
As well as winning this award, Changi also took top place in the award for the Best Airport Leisure Amenities at the ceremony which was held at Passenger Terminal EXPO in Amsterdam yesterday.
The Skytrax World Airport Awards are a global benchmark of airport excellence and widely known as the Passengers Choice Awards. The report data was assembled from over 13 million surveys cast from 105 nationalities around the world between July 2016 and February 2017.
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BIAL receiving the Skytrax award in Paris on Tuesday.
For the fifth year in a row, Singapore's Changi won as the best airport in the world, beating out five other Asian hubs in the top ten.
Airports in Asia ranked in the top three with Changi followed by Tokyo International Airport (Haneda) and Incheon International Airport.
He also added that as the airport expands its facilities to serve more passengers in the years ahead, the team will continue to work closely with airport partners to further enhance the Changi experience.
While Hong Kong has been named "World's Best Airport" in the past, Skytrax CEO Edward Plaisted said Singapore was a clear leader. This achievement demonstrates the airport's constant endeavor to improve the experience of transiting passengers by high setting standards of customer service. The survey and awards process is totally independent and free of any airport influence or interference in final results. "From amenities such as the pedestrian tunnel, shuttle service, full-service lounges, proximity to downtown and shorter lines to the award-winning airlines, this top worldwide ranking further demonstrates that the airport is recognized as a world-class facility that drives business, creates jobs, facilitates tourism and serves as an important gateway to Toronto".